Email marketing for financial advisors: best strategies & tools to grow your client base

1 min read by Unbiased team Last updated November 26, 2024

Summary

  • Advisors can save on advertising costs with email marketing, which consistently delivers a high ROI.

  • Personalization and segmentation in email campaigns make content more relevant, boosting engagement.

  • Choosing the right email marketing tools, such as Mailchimp or HubSpot, supports efficient, compliant client outreach.

  • Best practices include focusing on valuable content, optimizing for mobile, and tracking metrics like open and click-through rates.

Why is email marketing so essential for financial advisors?

Email marketing for financial advisors is one of the most effective ways to build client relationships, improve retention, and attract new leads. 

By connecting directly with clients in their inboxes, advisors can regularly share valuable information that builds trust over time. With each email, whether it’s a monthly update, market insight, or tailored financial advice, advisors stay on clients' radars, reinforcing loyalty and creating multiple touchpoints that keep clients engaged.

Email marketing is also incredibly cost-effective. Compared to traditional methods like print or TV ads, email consistently delivers one of the highest returns on investment (ROI). According to Constant Contact’s Email Marketing Statistics & Trends for 2024 to 2025, consulting-related email campaigns see an average open rate of 28% and a click-through rate (CTR) of 2.63%. Even more impressive, email marketing boasts an average ROI of $36 for every dollar spent, which outshines most other channels.

In this article, we’ll explore the importance of email marketing for financial advisors, cover its benefits, potential drawbacks, comparisons with other channels, and explore the best practices and tools that make email marketing highly effective for advisors.

What are the benefits of email marketing for financial advisors?

Financial advisor email marketing offers many perks, including:

Cost-effective lead generation

With email marketing financial advisors can generate new leads without the high costs typically associated with traditional advertising. By targeting an audience already interested in financial planning, advisors can significantly reduce acquisition costs and focus on nurturing “warm” leads who are likely to convert.

Personalized communication

Financial advisor email marketing offers a unique opportunity to segment clients by financial needs, life stages, or personal goals. This segmented approach allows advisors to personalize their communications. Tailoring messages to each group not only makes content more relevant but also strengthens client relationships by showing attentiveness to their unique situations.

Building trust & credibility

When financial advisors share regular, informative content through email, they establish themselves as credible experts. Providing timely market updates, actionable financial tips, or practical budgeting advice allows clients to view their advisor as a valuable, trusted resource. 

Client retention

Staying connected with clients is key to long-term retention, and email marketing makes it easy to maintain this connection. Simple touches, like birthday wishes, holiday greetings, or reminders about upcoming portfolio reviews, show clients that their advisor is actively engaged and values the relationship. 

Scalability

Financial advisor email marketing is highly scalable, making it a valuable tool for growing client bases. As the number of clients increases, email automation and segmentation allow advisors to maintain a personal touch without additional time investment. 

What are the drawbacks of email marketing for financial advisors?

These are the drawbacks of this style of marketing:

Compliance and regulatory concerns

Financial advisor email marketing compliance is non-negotiable. While the GDPR in Europe requires organizations to obtain clear and explicit consent before sending marketing emails to individuals, U.S. regulations are less stringent. The CAN-SPAM Act, which governs email marketing in the U.S., does not require opt-in consent. However, it mandates a clear, easy-to-use opt-out option in every commercial email and prohibits misleading information. The SEC and FINRA also have guidelines that mandate advisors provide clear, accurate, and transparent information to clients.

Deliverability and engagement issues

One challenge with financial advisor email marketing is ensuring emails reach clients' inboxes and don’t end up in spam folders. Low open rates or deliverability issues can reduce the visibility of even the best-planned email campaigns, particularly if messages aren’t optimized to match client interests. To counter this, advisors should use reliable email marketing tools, refine audience targeting, and closely monitor engagement to improve delivery and response rates.

Time-consuming

Managing email marketing campaigns can be time-intensive, as it requires tracking results and maintaining accurate, segmented email lists. Advisors must regularly monitor metrics like open rates and click-through rates, along with refining lists to keep content relevant, all of which add to the resource demands.

Risk of alienating clients

Poorly executed email marketing can drive clients away. For example, sending too many emails or sharing irrelevant content may lead clients to unsubscribe or ignore future messages. Striking a balance between frequency and content relevance is crucial to maintain client engagement without overwhelming them.

Trade-offs of email marketing with other channels

While email marketing for financial advisors has clear advantages, it’s just one component of a well-rounded strategy: 


ChannelDescriptionProsConsTimeframe for impact
ChannelDescriptionProsConsTimeframe for impact
Email MarketingDirect, personal communication through emailsHigh ROI, personalized, scalableCompliance-heavy, spam risksShort-to-medium
Social MediaClient engagement on platforms like LinkedIn and X.Broad reach, great for brand visibilityLess personal, harder to control reachMedium-to-long
PPC AdvertisingPaid ads on search engines/social platformsFast results, highly targetedExpensive, requires ongoing budgetImmediate
SEOOptimizing website content for organic trafficLong-term results, builds credibilityTime-intensive, needs constant updatesLong-term

An effective marketing plan typically includes a mix of these channels, allowing advisors to connect with clients through multiple touchpoints. 

Platforms like Unbiased can help advisors manage this approach, enabling them to focus on their advisory roles while Unbiased supports marketing efforts.

What compliance considerations should financial advisors make for email marketing?

Adhering to compliance standards for financial advisor email marketing ensures accuracy, transparency, and client trust. Key requirements include:

Adherence to SEC & FINRA rules

Advisors must meet SEC and FINRA standards, ensuring emails are accurate, clear, and transparent. This includes disclosing essential information, avoiding conflicts of interest, and upholding a fiduciary duty to act in clients’ best interests.

Client privacy & data protection

Financial advisors must protect client information, use data responsibly, and implement safeguards to maintain confidentiality. Email lists should be secure, with access limited to authorized personnel only.

Record keeping

Keeping records of all email communications is crucial for regulatory compliance and auditing purposes. Proper archiving helps document disclosures, supports transparency, and strengthens accountability.

Avoiding misleading information

Advisors are required to provide accurate, compliant information, avoiding any exaggerated claims or false guarantees. All communications must be clear and truthful to avoid misleading clients about financial products or services.

CAN-SPAM Act compliance

Compliance with the CAN-SPAM Act requires clear opt-out options, non-deceptive subject lines, and a transparent sender identity in all marketing emails. These measures allow clients to control their engagement with marketing content.

What are some email marketing strategies for financial advisors?

Implementing the following strategies will help ensure the best email marketing for financial advisors:

Define your audience

Creating specific client personas—such as young professionals, retirees, and business owners—helps advisors tailor emails to match different needs. Segmenting clients this way allows for more personalized, relevant content that resonates with each group.

Content planning

Content planning is central to effective financial advisor email marketing. Advisors should prioritize content that provides real value, such as newsletters with educational insights, market updates, financial planning tips, and even personalized advice. Avoiding overly promotional messages strengthens relationships by focusing on clients’ needs first.

Frequency & timing

Finding the right email frequency is crucial. A general rule is to send monthly or bi-weekly emails, but advisors should adjust based on client engagement levels. It’s also worth testing different send times, with mornings or early afternoons often performing best for open rates.

Subject lines & preview text

Compelling subject lines and preview text can boost open rates significantly. Advisors should keep subject lines short, direct, and relevant, avoiding clickbait to build trust and set clear expectations.

Segmentation & personalization

Segmenting email lists and personalizing messages, such as addressing clients by name or tailoring advice to specific financial goals, can increase engagement. Clients appreciate attentiveness, and personalization shows that advisors understand their unique needs.

Use of automation

Email automation tools allow advisors to streamline their outreach. Automated workflows, like welcome emails, drip campaigns, and follow-up sequences, make it easy to stay in touch without requiring manual effort.

What are the best email marketing tools for financial advisors?

When choosing the best email marketing system for financial advisors, consider these tools:

Mailchimp

Mailchimp offers ease of use with a drag-and-drop editor, automation, and segmentation for targeting specific client groups. It’s budget-friendly, with a free plan for basic use and paid plans starting at $13/month, making it ideal for advisors seeking straightforward email tools.

Constant Contact

Constant Contact integrates CRM features with compliance-friendly templates, helping advisors stay organized and meet regulatory requirements. Pricing starts at $12/month, making it a good fit for advisors prioritizing client management and regulatory compliance.

HubSpot

HubSpot combines CRM and marketing tools, enabling advisors to manage client relationships and automate outreach from one platform. It starts with a free plan and offers advanced options starting at $50/month. This tool suits larger practices needing integrated CRM and email functions.

ActiveCampaign

ActiveCampaign provides advanced automation and personalization features, allowing advisors to segment clients based on behavior for targeted outreach. Plans start at $15/month, making it ideal for advisors focused on data-driven, personalized communications.

Wealthbox

Tailored for financial advisors, Wealthbox offers CRM features with compliance support, making it easy to track client interactions securely. Starting at $35/user per month, it’s ideal for advisors needing a compliance-focused CRM solution.

What are the best practices for financial advisor email marketing?

  • Quality, not quantity: Focus on valuable, informative content rather than frequent emails to keep clients engaged without overwhelming them.

  • A/B testing: Test variations in subject lines, design, and send times to determine what resonates best with your audience.

  • Keep it short & sweet: Use concise language with a clear call to action to maintain reader interest and drive engagement.

  • Mobile optimization: Ensure emails are mobile-friendly, as most clients check emails on smartphones.

  • Track key metrics: Monitor open rates, click-through rates, and conversions to assess email performance and refine strategies.

  • Encourage two-way communication: Invite clients to reply, ask questions, or set up meetings to foster stronger connections.

What email marketing metrics should I use to measure success?

The best email marketing for financial advisors has measurable results, and are some of the key performance indicators (KPIs) to monitor:

Open rate

This measures the percentage of recipients who opened your email. A healthy average open rate for financial advisors of around 27% indicates effective subject lines and initial engagement.

Click-through rate (CTR)

CTR shows the percentage of recipients who clicked a link within the email. CTR is important as it reflects interest in the content and calls to action (CTAs). Improve CTR by using clear, relevant CTAs that encourage clients to engage further.

Conversion rate

This tracks how many recipients took a desired action, such as booking a consultation or becoming clients. Measure conversion rate by tracking the number of prospects who respond to CTAs and follow through, indicating successful lead generation.

Unsubscribe rate

This indicates the relevance of your content. A high unsubscribe rate suggests that content may need improvement to align with client expectations.

List growth rate

This measures how quickly your subscriber list is growing. To maintain a healthy audience, build your list through lead magnets, referrals, and sign-ups on your website.

Work with Unbiased to grow your business

Incorporating email marketing into a financial advisor’s toolkit offers a powerful way to nurture client relationships, generate new leads, and boost engagement, all while staying cost-effective. 

By choosing the right tools, adhering to compliance standards, and applying best practices, the impact of financial advisor email marketing is maximized. With consistent, valuable content, email marketing can become key to long-term client retention and growth.

Let Unbiased Pro help you grow your firm with leads delivered straight to your inbox and tools to turn prospects into clients.

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Unbiased team

Our team of writers, who have decades of experience writing about personal finance, including investing and retirement, are here to help you find out what you must know about life’s biggest financial decisions.