CAPTRUST financial advisors: what are the pros and cons?

1 min read by Unbiased team Last updated August 29, 2024

Explore the range of services and fees offered by CAPTRUST financial advisors and how they align with diverse investment needs.

Summary 

  • CAPTRUST is a leading fee-based financial advisory firm with over $1 trillion in total assets under management and administration. 

  • The firm offers various financial services, including wrap-fee programs, portfolio management, and comprehensive financial planning. 

  • CAPTRUST's fee structure includes tiered wrap fees based on assets under management, with fees up to 2.25% for smaller accounts. 

  • Unbiased will match you with a financial advisor who can provide expert financial advice

CAPTRUST financial advisors: who are they? 

CAPTRUST is a prominent fee-based financial advisory firm headquartered in Raleigh, N.C.  

Established in 1986 by Fielding Miller, CAPTRUST has evolved into one of the largest advisory firms in the United States. Recently, CAPTRUST surpassed the $1 trillion mark in total assets under management and administration.  

The firm is known for its comprehensive approach to financial planning and its commitment to fiduciary duty, ensuring that all client advice is objective and in their best interest.  

CAPTRUST advisors serve both emerging and affluent investors, emphasizing a strong connection to community-based initiatives across the US. 

What does CAPTRUST do? 

CAPTRUST offers a wide range of financial services, including wrap fee programs, which bundle asset management and execution costs into a single fee. This simplifies the investment process by eliminating separate transaction charges and providing discretionary and non-discretionary management options.  

For portfolio management, CAPTRUST financial advisors provide tailored investment strategies and ongoing management through wrap and non-wrap fee programs. Their financial planning services go beyond investment management, offering comprehensive solutions in business, estate, and retirement planning.  

Additionally, CAPTRUST financial services serve institutional clients with advisory services for corporate and retirement plans, ensuring these plans are optimized for performance and compliance.  

They also offer participant advisory services to help individuals make informed decisions about their retirement savings and investments. 

What are the pros and cons of CAPTRUST? 

When evaluating CAPTRUST’s offerings, consider the benefits and potential drawbacks to determine whether their services align with your financial goals.  

Here are some pros and cons of CAPTRUST financial services: 

Pros of CAPTRUST 

  • Accessible investment minimum of $50,000. 

  • The wrap-fee program is available for high-net-worth investors. 

  • A comprehensive range of in-house services, including financial and estate planning. 

  • Strong fiduciary commitment, ensuring advisors act in clients' best interests. 

Cons of CAPTRUST 

  • AUM fees are higher than the industry average. 

  • Investment minimums may be prohibitive for newer investors. 

  • Vague details on specific investment strategies may require additional inquiry. 

What financial services do CAPTRUST offer? 

The comprehensive array of CAPTRUST financial services addresses various client needs.  

Their investment management services include both wrap fee and non-wrap fee programs. In these programs, they develop personalized investment strategies and manage portfolios that align with clients' financial goals.  

In addition to investment management, CAPTRUST offers detailed financial planning services, covering aspects such as business, estate, and retirement planning.  

They also provide advisory services for institutional clients, including corporate and retirement plans, ensuring these plans are optimized for performance and regulatory compliance. CAPTRUST offers participant advisory services for individual investors to support effective retirement savings and investment decisions. 

What fees do CAPTRUST offer? 

CAPTRUST fees are structured to align with the complexity and scope of their financial advisory services. The firm employs a tiered fee model for their wrap fee programs, which integrate various advisory services into a single, transparent fee.  

The annual fee can be as high as 2.25% for assets up to $1 million, decreasing as asset levels increase, with a cap of 1.25% for assets above $5 million.  

In addition, CAPTRUST offers flexible fee arrangements for separately managed accounts, where fees vary based on asset type and amount.  

CAPTRUST's fee approach ensures that clients pay for the comprehensive financial planning and advisory services they receive. Its clear structure supports effective and personalized financial management. 

What technology do CAPTRUST use? 

CAPTRUST utilizes a varied technology stack to support its financial advisory services and ensure efficient operations.  

From systems to complete sophisticated data analysis and reporting needs to software used to create dynamic and responsive user interfaces, the array of technologies enables CAPTRUST advisors to offer a streamlined and effective advisory experience. 

CAPTRUST security: is it secure? 

CAPTRUST prioritizes the security of client information through a multi-layered approach.  

The firm adheres to stringent industry standards and regulatory requirements to ensure data privacy and protection.  

Regular security reviews and updates are conducted to address emerging vulnerabilities and maintain robust protection against security risks, ensuring clients' sensitive information remains secure. 

Do CAPTRUST have good customer service? 

CAPTRUST is recognized for its strong customer service, characterized by personalized and attentive support.  

Clients benefit from dedicated CAPTRUST advisors and customer service teams who provide tailored assistance and respond promptly to inquiries and concerns.  

Their commitment to maintaining high-quality service and building strong client relationships underscores their dedication to client satisfaction and effective support. 

Get expert financial advice 

CAPTRUST stands out as a leading financial advisory firm with a substantial presence in the industry.  

It offers a range of services designed to cater to emerging and high-net-worth investors.  

Unbiased will match you with a financial advisor for expert financial advice and personalized guidance to help you navigate your financial journey. 

Writers

Unbiased team

Our team of writers, who have decades of experience writing about personal finance, including investing and retirement, are here to help you find out what you must know about life’s biggest financial decisions.